Frequently Asked Questions

Please refer to the tracking information to check the status of your package. You can access the tracking information from the email sent when the package was processed, or by logging into your account, navigating to the ‘Orders’ tab, and clicking the tracking number.

Order delays can be caused by address errors, carrier delays, and/or other issues. If your order is going to be delivered later than expected, or there is another shipping issue, we are here to help. Please reach out to our support team via email at support@mod.com. Our team is standing by to assist you.

Yes, we offer overnight shipping.

The overnight shipping option is available if the order is placed before 12 PM CST Monday - Thursday. If overnight shipping is selected, and the order is placed outside of these times, it will still be charged and processed as overnight shipping, but the order will not be shipped until the next business day. You will receive an email that contains tracking information as soon as it ships.

Log into your account at MOD.com. Once logged in, navigate to the top right corner drop-down menu and click on ‘Profile’. This will take you to your account information. Click on ‘Shipping Information’ to adjust your shipping address.

We currently ship to many U.S. states and are actively expanding our availability as we grow.

At this time, we are unable to ship internationally or to U.S. territories.